Capital Rx embraces a pricing model that eliminates conflicts, ensures transparency, and aligns with client and member interests. Plus, while pharmacy benefit costs continue to rise from 5% - 7% on a per member per month (PMPM) basis, Capital Rx maintains a book of business that has trended negative.This helps clients control their pharmacy cost trend and save money overall. See how current clients feel about our approach to full financial alignment and the resultant cost savings.
Capital Rx is dedicated to delivering the best customer service possible. Not only have we received a Stevie award for service excellence, but we also have a 90 member NPS and 96 client NPS, far exceeding industry averages. Our dedicated Account Management team, led by pharmacists, ensure exceptional service across implementation, daily support, and beyond. See what current clients have to say about their satisfaction with Capital Rx’s customer experience.
We are proud to deliver ongoing support to our clients – from the initial stages of plan development to your go-live date – and beyond. Throughout that time, we’re here to answer questions, resolve issues efficiently, and provide unerring transparency throughout the implementation process.