A solution trusted across industries.

Dive into our clients’ success stories and learn what their experience has been like after partnering with Capital Rx.

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Don't take our word for it – hear from our clients

Capital Rx is proud to partner with businesses across the country and across industries. From labor unions, to banks, to school districts, we reduce costs, introduce full financial alignment, and ensure transparency across the board through a combination of human power and JUDI®, our modern enterprise health platform.
SAVINGS & ALIGNMENT
SERVICE EXCELLENCE
IMPLEMENTATION

Cost Savings & Financial Alignment

Capital Rx embraces a pricing model that eliminates conflicts, ensures transparency, and aligns with client and member interests. Plus, while pharmacy benefit costs continue to rise from 5% - 7% on a per member per month (PMPM) basis, Capital Rx maintains a book of business that has trended negative.This helps clients control their pharmacy cost trend and save money overall. See how current clients feel about our approach to full financial alignment and the resultant cost savings.

“We implemented a pretty robust drug exclusion list and in the first year we saved $5,000,000 which was 24% of our prior year spend. And I've got two full years of data now and my year over year savings is 16%.”

Click here to hear how Capital Rx helped Erickson Senior Living save money and create predictability without sacrificing service levels.
Bridget Mulvenna, Director of Pharmacy Programs
“It was a $3 million in savings! And they brought us other opportunities for savings, such as a patient assistance program.”

‍Click here to learn more about the savings Teamsters Health & Welfare Funds of Philadelphia and Vicinity has seen since partnering with Capital Rx.
Maria Scheeler, Executive Director, Administrator
"At a time when pharmacy benefit costs are rising, and scrutiny of PBMs is high, we're thrilled to see Capital Rx's PBM model satisfy the components to achieve a validation for savings to complement its validation for contractual integrity, Capital Rx excels in providing their employer group customers with transparency and cost savings, and we stand behind them with our Financial Credibility Guarantee."

Click here to learn more about Validation Institute’s determinations – including how organizations using Capital Rx as their PBM typically see reduced per member per month (PMPM) costs in the first one to two years compared to their former PBM.
Benny DiCecca, President & CEO

Service Excellence

Capital Rx is dedicated to delivering the best customer service possible. Not only have we received a Stevie award for service excellence, but we also have a 90 member NPS and 96 client NPS, far exceeding industry averages. Our dedicated Account Management team, led by pharmacists, ensure exceptional service across implementation, daily support, and beyond.  See what current clients have to say about their satisfaction with Capital Rx’s customer experience.

“So happy with our Capital Rx team and the service they provide to CBSD and our members. We truly could not ask for more. Thank you.”  
Kelly Kessling, Benefits Manager
"Capital Rx won the Bronze Stevie Award for 2022 Service Department of the Year. Additionally, Will Tafoya, SVP of Customer Care, won the Bronze Stevie Award for Customer Service Leader of the Year."

‍Read more about Capital Rx’s and Will’s accomplishments that led to winning these awards.
“Capital Rx continues to make strides in amazing me with its capabilities. They ride the crest of the wave in the PBM market. I couldn't ask for a better team to oversee my members. They will always do anything in their power to accommodate your needs. They are a PBM that other PBMs need to look out for because they are staying at the forefront!”

‍Click here to learn why Teamsters Health & Welfare have trusted Capital Rx to be their PBM partner for over 14,500 members across 450+ employers.
Maria Scheeler, Executive Director, Administrator

Implementation

We are proud to deliver ongoing support to our clients – from the initial stages of plan development to your go-live date – and beyond. Throughout that time, we’re here to answer questions, resolve issues efficiently, and provide unerring transparency throughout the implementation process.

“Capital Rx has done an outstanding job in implementing pharmacy benefit coverage for our clients. The assigned implementation manager oversees all required tasks and follows a thorough project plan. Weekly calls with the implementation team, comprised of individuals from all company areas, ensure that all necessary items are addressed.”
Phil Frischer, CEBS, CPBS, Practice Lead
“The implementation was one of the easiest we’ve ever done over six years…aside from a fantastic financial offer – the guarantee of savings – was the people…Capital Rx tipped the scale.”

‍Click here to hear Bridget explain why the implementation team’s “flawless job” made a lasting impact.
Bridget Mulvenna, Director of Pharmacy Programs

Nationally recognized for our innovation and service model.

100%

Implementation Satisfaction

96

Client Net Promoter Score

99.5%

Client Retention

90

Member Net Promoter Score

Explore Pharmacy Benefits Solutions

Contact us today to learn more about how we can assist you in maximizing your pharmacy benefits.
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