If you are a member and have a concern, you may contact our Customer Care team by calling the dedicated toll-free number or the number printed on the back of your member ID card or email us at [email protected].
We're here to help answer your questions about member eligibility or other benefit plan information, claims processing, and payment/remittance questions. Please call the number above or fill out the form below.
For any legal or clinical information, please send physical mail to: Capital Rx, 228 Park Ave S, Suite 87234, New York, NY 10003
Please call the number above or fill out the form below if you have formulary or coverage questions, questions about specialty & mail-order prescriptions, or any general prescriber inquiries. Note: This form cannot be used to submit prior authorization information!
For any legal or clinical information, please send physical mail to: Capital Rx, 228 Park Ave S, Suite 87234, New York, NY 10003